Privacy Policy

The Junktion (Pty) Ltd

Introduction

The Junktion (Pty) Ltd (“The Junktion”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our business, visit our website, or make use of our services.

Information We Collect

We may collect and process the following personal information:

Full name and surname
Identity number or passport number (where legally required)
Contact details (phone number, email address)
Physical and postal address
Banking details (where applicable)
Transaction and purchase history
Device information when visiting our website (e.g., IP address, browser type)

We collect only information that is necessary for legitimate business purposes.

Purpose of Collecting Personal Information

We collect personal information for the following purposes:

Processing sales and purchases (including second-hand goods transactions)
Compliance with legal and regulatory requirements
Issuing invoices and maintaining accounting records
Warranty and after-sales support
Communicating with customers
Preventing fraud and unlawful activities
Improving our services and website functionality

We will not process your personal information for purposes unrelated to those stated above without your consent.

Legal Basis for Processing

We process personal information in accordance with POPIA based on:

Your consent
The performance of a contract
Compliance with legal obligations
Legitimate business interests

Sharing of Personal Information

We do not sell or rent personal information to third parties.

We may share personal information only:

Where required by law
With service providers (e.g., accountants, payment processors, IT service providers) who are contractually obligated to safeguard your information
With regulatory or law enforcement authorities when legally required

Information Security

We implement appropriate technical and organisational measures to protect personal information, including:

Secure point-of-sale and accounting systems
Password-protected devices and restricted staff access
Antivirus and firewall protection
Secure storage of physical documents
Secure disposal of records when no longer required

Access to personal information is limited to authorised personnel only.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purpose for which it was collected
Comply with legal, tax, and accounting requirements
Resolve disputes or enforce agreements

Thereafter, records are securely destroyed or deleted.

Your Rights Under POPIA

You have the right to:

Access your personal information
Request correction or deletion of your information
Object to processing in certain circumstances
Withdraw consent (where processing is based on consent)
Lodge a complaint with the Information Regulator of South Africa

Information Regulator Contact:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za

Cookies and Website Usage

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